Changing Your Plan

When you change your subscription plan, the plan is updated immediately and the new plan’s charge is applied at once
Your existing credits remain, and the new plan’s credits are added on top
Example: upgrading from Basic ($10) to Plus ($15) Existing credits + 900 credits from the Plus plan added $15 is charged immediately
Example: downgrading from Pro ($30) to Plus ($15) Existing credits + 900 credits from the Plus plan added $15 is charged immediately
If you’d rather avoid the immediate charge, we recommend changing your plan just before the current plan’s renewal date.

Click the “Manage” button on the account page, then click “Cancel plan” on the Stripe screen to cancel the plan
Once cancelled, the subscription ends on the next renewal date and no further charges are made
The expiration of already-granted credits does not change (still 60 days from the grant date)

If you have a pending cancellation, you cannot switch to a new plan without first resuming the current one
Resuming an active plan does not incur any charge
Resume the plan on the Stripe screen first, then perform the plan change again

The app only offers “Chacha Pass” (¥1,500 / month). Its pricing and plan structure differ from the web plans
The app does not support upgrading or downgrading between plans
If you’d like to use a different plan, please use the web plans (Basic / Plus / Pro) at chacha-ai.dev

If the same account is already subscribed through another store (App Store / Google Play) or on the web, you cannot start a new subscription in the app right away
Cancel the existing subscription on its purchase platform first, then subscribe again on your preferred store after the next renewal date
If the subscription status doesn’t reflect in the app, try “Sync subscription status” from the “Manage subscription” screen to force a re-sync with the server